American Patriot Getaways Reviews
(Rated by 17 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.6
Base on 17 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.6
- Customer Service4.5
- Return Policy4.4
- Good Value4.8
- Price & Quality4.8
Recent Customer Reviews (17)
Linda Williamson
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James Phipps
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Betty McGoldrick
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Abby Coulter
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Aceline Huard
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Jeff Waggoner
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Davi Carvalho
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Aya Boulanger
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Maykel King
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Bruno Cavalcanti
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American Patriot Getaways Pros & Cons
Pros
1
Easy Booking Process: The website offers a fast, easy-to-navigate, and secure online booking system available 24/7, along with toll-free phone support for reservations.
2
Professional Customer Service: The company emphasizes being a credible and professional customer service provider with staff available 24 hours during stays to assist guests.
3
Quality Standards: They maintain standardized quality ratings across their vacation rental properties and provide professional housekeeping services to ensure cleanliness.
4
Positive Guest Experiences: Many guests praise the cozy, clean cabins with tasteful decor, comfortable beds, well-maintained amenities (especially hot tubs), and accurate property representations on the website.
5
Good Location & Atmosphere: Properties are appreciated for their charming ambiance and convenient yet peaceful locations near Pigeon Forge.
CONS
1
Inconsistent Cleanliness Issues: Some guests have reported problems such as cockroach infestations and unclean conditions in certain cabins that significantly impacted their stay negatively.
2
Maintenance Delays: There have been complaints about slow responses to maintenance issues like broken hot tubs or other facility problems during stays.
3
Mixed Reviews on Value: While many find the value reasonable for what is offered, some feel the cost does not always match the luxury or condition of certain cabins.
4
Limited Supervisory Support Complaints: At least one review mentioned dissatisfaction with management's handling of complaints, feeling that supervisors were uncooperative or unwilling to escalate issues beyond a certain point.
American Patriot Getaways Features and Benefits
Features
Wide Selection of Cabin Rentals
Offers a diverse range of cabin rentals in the Smoky Mountains, including romantic one-bedroom cottages, family retreats, and large multi-family lodges, catering to different group sizes and vacation styles.
Competitive Pricing with Discounts and Specials
Famously great prices with seasonal specials, promotions, discounts for week-long stays, and advance booking savings, including 20% off nightly rates from October 1 to December 19, 'Buy 5 Nights, Get 2 Free' year-round (excluding holidays), 50% off on luxury, deluxe, value, and economy cabins, and Spring Deal 25% off nightly rates March 13th to June 5th.
Outstanding Customer Service
Superior service with extended customer service hours, knowledgeable local staff, automated check-in processes, dedicated maintenance team, top-notch housekeeping, and 24-hour staff availability during stays.
Exclusive Guest Perks
Exclusive discounts on area attractions, secret Patriot Partner discount offers, and first access to upcoming promotions to maximize value.
Quality Assurance System
Quality rating system for cabins ensuring clear expectations on comfort levels from luxury to modest options, with standardized quality ratings and professional housekeeping.
Scenic Locations & Amenities
Breathtaking mountain views with modern amenities such as hot tubs, game rooms, surround sound systems, patios or balconies; many cabins are pet-friendly.
Easy Booking Process
Fast, easy-to-navigate, secure online booking system available 24/7, with toll-free phone support.
Good Location & Atmosphere
Charming ambiance and convenient yet peaceful locations near Pigeon Forge.